MA S T E R , R E G I ONA L AND I NT E RNAT I ONA L F R ANCH I S I NG Franchise Global INSIDER INFO The award-winning consultancy that’s developing franchises around the world MULTI-UNIT FRANCHISING REPORT Everything you need to know, just in time for Multi-Unit Month SUMMAFRANCHISE CONSULTING: Quiznos retrospective Can the QSR brand return after its fall from grace? Rely on resilience How franchisors can stand up to scrutiny Recruitment changes A new world requires a fresh acquisition approach PAGE 18 MICHAEL O’DRISCOLL Concluding the triple disruption discussion NED LEVITT The death of master franchising? PAGE 44 PAGE 72 EMILY SADLER Future-proofing your franchise agreement GLOBAL FRANCHISE AWARDS 2021: WINNERS ANNOUNCED